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A residential proxy lets you choose the location you need (for example country, state, or city) so you can collect web data as if you were located in that region. Residential proxies act as a buffer that protects your online activity while hiding your real IP address.

Our residential and unlimited residential proxies support username/password authentication as well as API (IP allowlist) authentication. Static residential proxies only support username/password authentication.

Jollyproxy offers three types of proxy products: residential proxies, unlimited residential proxies, and static residential proxies. Residential proxies: built for accessing and targeting the most complex websites — these rotating residential IPs let you fully mimic real users. Unlimited residential proxies: real residential proxies from 200+ locations worldwide, priced at a fixed time-based rate with no bandwidth costs, ideal for high-usage scenarios. Static residential proxies: real residential IPs provided directly through ISPs, best for use cases that need permanent, non-rotating IPs — or anyone who needs a small number of residential IPs.

If you are on a residential proxy plan, you can check your remaining proxy traffic under Dashboard - Dynamic Residential Proxies - Proxy Settings. If you are on an unlimited residential proxy plan, you can check the available validity period under Dashboard - Unlimited Residential Proxies - Proxy Settings. If you use static residential proxies, you can view the proxy list in the corresponding section of your dashboard.

Yes. Automatic rotation is available for both dynamic residential proxies and unlimited residential proxies.

Yes. City and region-level targeting is available for dynamic residential proxies and unlimited residential proxies.

Our proxies support HTTP(S) and SOCKS5.

Yes. We offer a free trial — please contact our live support to get it.

Dynamic residential proxies can target specific cities and are billed by traffic, which suits tasks that need a stable and anonymous connection. Unlimited residential proxies assign proxy locations at random by default with no traffic limits, which suits large-volume tasks that do not require high stability, such as web crawling and data collection.

Dynamic residential proxies forward your requests through relay servers and assign real residential IPs to access target websites. The system can switch IPs automatically per request or per session, reducing the risk of being identified or rate-limited and improving your success rate.

When you purchase proxy services and make your first payment to Jollyproxy, you agree to bear any charges incurred by your service plan. For this reason, we do not support refunds of amounts already paid.

Our website supports all popular payment methods.

Open your account center and check your purchase history under the proxy type you bought — your payment invoice is available there.

Apart from short delays with some bank transfers, all payment methods — including cryptocurrency — are activated immediately after payment.

Yes. You can top up your Jollyproxy wallet with cryptocurrency or local payment methods and pay immediately — no waiting for confirmations.

Jollyproxy does not charge any hidden fees.

Jollyproxy launches different promotions based on actual operations, such as plan discounts, bonus traffic with purchases, or other promotional benefits. Campaign content, eligibility, and validity periods may vary, so please follow the announcements on our website and the details shown on the purchase page.

The price of static residential proxies usually depends on the target country or region, the number of IPs, bandwidth specifications, and the resource type. You can choose the configuration that matches your business needs; the exact price is shown on the purchase page.

Yes. Unlimited residential proxies suit continuous, high-traffic business scenarios. Before purchasing, please review the service period, usage rules, and other restrictions of the plan to make sure it fits your actual business needs.

Different proxy products use different billing models. Dynamic residential proxies are usually billed by traffic, unlimited residential proxies are billed by the usage period defined in the plan, and static residential proxies are priced by the number of IPs, region, bandwidth, and plan configuration.

Simply register a Jollyproxy account, choose the proxy product that fits your business needs, and get your proxy connection details after purchase. Use the configuration parameters provided on the page to connect the proxy to your browser, application, or business tools, and you are ready to go.

Jollyproxy supports common proxy protocols such as HTTP(S) and SOCKS5, making it easy to integrate our proxy service into different applications, development tools, and business workflows. Please refer to the corresponding product page for the exact protocol support.

The three products suit different business scenarios: • Residential proxies: suited to large-scale data collection, market research, and businesses that need to change IPs flexibly. • Static residential proxies: suited to account management and ongoing business that needs relatively fixed IPs over the long term. • Unlimited residential proxies: suited to business scenarios with continuous, high-volume access needs. You can choose the right option based on how you use IPs, your traffic needs, and your business goals.

After a successful purchase, sign in to the Jollyproxy user dashboard and view the proxy connection details on the management page of the corresponding product. Depending on the product type and configuration method, the information may include the proxy address, port, username, password, and other connection parameters.

It depends on the proxy product you buy. Dynamic residential proxies usually support automatic IP rotation and let you configure the rotation method based on product capabilities; static residential proxies mainly provide relatively fixed IP resources. Please refer to the corresponding product documentation for the exact rotation rules and configurable options.

Dynamic residential proxies let you choose the appropriate IP rotation mode based on the features the product supports. Some configurations support rotating per request or using sticky sessions to keep the same IP for a specified period. The actual session duration may be affected by resource status and product rules; please refer to the options available in your dashboard.

A failed proxy connection may be related to incorrect account credentials, an incorrect proxy address or port configuration, an abnormal network environment, restrictions on the target website, or the status of the proxy resources. We recommend checking your connection parameters and account status first, and confirming that the current product and target region are available. If the problem persists, contact Jollyproxy support and provide the relevant error details so we can investigate further.

Jollyproxy provides residential proxy resources in many countries and regions. Some products support selecting the target region by country, state/province, or city; the exact available regions and targeting granularity depend on the product type and actual resource inventory. You can check the currently supported regions on the purchase or configuration page.

Sign in to the Jollyproxy user dashboard to view the proxy information and related usage data of the corresponding product. The available content may include IP information, plan status, traffic consumption, expiration time, and connection configuration; the actual display is subject to the product management page.

If you encounter problems while purchasing, configuring, or using proxy services, you can seek help through the support or contact channels provided on the Jollyproxy website. To speed things up, please provide the necessary information such as your order details, proxy product type, target region, and error messages. Do not disclose sensitive information such as account passwords to anyone other than support.

The affiliate program is a partnership model where you earn commissions by sharing your exclusive referral link or invitation code. Once you join, you get a unique referral link, and you earn a commission on every order placed directly on our website through your referral. Please note that wallet top-up orders and orders paid with wallet balance do not earn commissions.

From the first purchase made by each new user you successfully refer, you earn a 15% commission based on the actual order amount. Afterwards, when that customer purchases again, you earn a 10% commission on each order amount. There is no cap on the maximum commission per order!

Sign in to your account and open the Affiliate Program page to view your promotion data in real time, including order details, cumulative commission, frozen commission, withdrawable amount, and withdrawal records, so your affiliate performance and earnings are always clear.

No. You can invite any number of users. The more you invite, the more orders qualify for commissions and the more commission you earn.

No. Your commission is permanent. As long as your referee keeps spending on Jollyproxy, you keep earning commissions.

Transfer to wallet: your commission is transferred to your Jollyproxy wallet for future proxy purchases.

You can choose the promotion methods that fit your own resources and audience, for example: • Publish product introductions on your personal website or blog; • Share product information on social media; • Create product reviews, usage guides, or related tutorials; • Share proxy service information in relevant communities and industry channels. Promotional activities must comply with the Jollyproxy affiliate rules and the policies of the relevant platforms.

If the affiliate dashboard provides revenue statistics, you can sign in to your account to view your promotion performance, qualifying orders, cumulative commission, and settleable earnings. The exact data items displayed depend on the platform's current features.

We are sorry, but we do not offer credit card withdrawals. The only available withdrawal option is transferring to your Jollyproxy wallet.

Yes. You continue to earn commissions on all qualifying purchases made by your referees.